The Mansis System for Small Business

Videotape Module Synopsis

Module 1: Introduction

Learn about the exciting results you can expect from using this systematic, integrated approach to managing people, and meet the videotape workshop participants -- a group of owner operators from a variety of small businesses. You'll learn the Mansis System along with them as you listen and watch this 14 module videotape and audiotape program.

Module 2: Role Clarification

Learn why role clarification is one of the most important concepts in business management. You'll learn how to clarify roles and see how this process directly impacts your performance and the performance of all your employees.

Module 3: An Overview of The Mansis System

Learn about the main components of The Mansis System and how they interrelate, including the unique employee performance data base management process.

Module 4: Directing Results

Learn how to use a set of simple forms and procedures to ensure that all your employees are clearly aware of the results you want them to achieve in their jobs.

Module 5: Directing Behavior

Learn how to use a set of simple forms and procedures to ensure that all your employees are clearly aware of how to behave and perform the activities required in their jobs. Learn how to use these tools to improve critical aspects of your business such as customer service, cooperation, teamwork and initiative; and how to demand and get top performance from your employees.

Module 6: Monitoring Performance

Learn how simple monitoring procedures and forms will enable your business to continuously improve. See how the process of coaching employees can increase the net worth of your business at no additional cost, and learn how sharing the process of performance monitoring with your employees can save you valuable management time, improve employee moral and performance and improve your control over your business.

Module 7: Reinforcing Good Behavior

Learn the correct and effective way to use simple verbal praise to improve and maintain employee performance. Learn the results of contemporary motivation research and the simple, practical activities that managers can undertake to increase the motivation level of employees.

Module 8: Changing Behavior

Learn a very practical, problem-solving process for correcting employee performance problems and for changing employee bad work habits. Assisted by some simple forms and procedures, youÕll learn by studying many audio and videotape role play examples. Learn how to avoid getting into debates and arguments with problem employees and how to successfully encourage personal accountability and problem-solving.

Module 9: Official Discipline

Take the stress out of discipline and learn an official discipline process and how to conduct and document a constructive discipline meeting with an employee.

Module 10: The Update Meeting

Learn how to organize and conduct a regular Update meeting with your employees: to encourage performance accountability from all your employees; to ensure that direction from management is clearly understood by all your employees; to make the identification of problems and areas for change and improvement normal activities in your business, and; to give you and your managers more valid assessment of your performance at directing and motivating your employees.

Module 11: Performance Review

Learn how to conduct and document a performance review (appraisal) meeting. See the importance of symbolism in the performance review process and how to use the process for the continued growth and development of your employees and your business.

Module 12: The Mansis System -- In Action

Learn how The Mansis System becomes your tool to successfully and quickly implement change in your business: for example implementing concepts such as teamwork, total quality management, empowerment, and participative management. See how to use The Mansis System to solve day-to-day employee performance problems and to help your business achieve its goals.

Module 13: Installing the Mansis System

Learn a detailed, step-by-step process for implementing the The Mansis System into your business, including planning charts, checklists, a follow-up support process from Mansis, and a process and forms to teach your employees how the System works and how it will benefit them.

Module 14: Ignition -- Take-off

This module concludes the self-directed process for learning The Mansis System and starts the follow-up support process to help Mansis System users learn and use the System.

The Mansis System © 1993

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