Program Description
Participants in the Mansis Certification Program attend a 3 day workshop where they learn and practise a core set of critical people management skills and in addition, complete home study assignments based on the course material. Near the end of the workshop, participants participate in an in-class assessment of the skills they have learned and practised in the workshop. Afterwards, at home or at work, they take a web-based knowledge test based on the course content.
The Certification workshop is designed to build participants’ confidence in their management skills by practising realistic applications of the skills with support from the Mansis team of experts. Mansis has used this formula for years to help clients from a variety of backgrounds to quickly learn people management skills.
Successful participants receive their Certification, along with an invitation to take advantage of free follow-up support and networking. Re-certification (refresher) workshops and additional seminars are also available to successful participants.
The Core Management Skills That Are Certified:
- Developing and using a set of simple, effective tools for giving performance direction
- Coaching others to change behavior/performance
- Giving documented recognition
- Holding others accountable for their job performance
- Using Performance Reviews to develop others
- Diagnosing and resolving employee performance problems
- Tracking and documenting employee performance
- Motivating others
- Using Official Discipline
- Listening and using the Non-Directive Interviewing Technique
- Implementing Change with the Performance Management System
- Delegating Authority to Others