The Mansis Philosophy
Basic Beliefs about the Process of People Management:
[1] The successful delivery of almost all significant human endeavors depends on the effective management of human resources.
[2] Because people management is so crucial, it should be an organization's leadership's responsibility to ensure all employees are managed properly, including clear direction, support and accountability.
[3] The most effective and efficient way for the leadership to control this critical process is by systematizing the process, and then to manage the system. The quality of an organization's people management practices cannot be left to luck or up to the preferences or competencies of individual managers. It must be a characteristic of the organization.
[4] Consequently, many organizational problems including poor management and supervision, unacceptable employee performance, difficulties or failures to implement change, and low morale can be traced to a deficiency in the fundamental structure of the organization. In short, what is often missing is a system to control how people are managed! Management practice is more often reactive rather than planned.
[5] Criticisms against “hierarchy” and the so-called “command and control” approach to management are generally unfair and a cliché. Like the “straw man” argument, these criticisms are often based on extreme examples of improper usage of hierarchy and “command and control,” or a misunderstanding of both. Likewise the popular press and political correctness confuse “authoritative management” with “authoritarian management.” As a result many organizational leaders and managers are too often non-assertive, they avoid using their authority appropriately and they abdicate their legitimate role in the management process.
The Mansis Approach to Client Service
Mansis is a company of professionals in human resource management. Our expertise is in the diagnosis and treatment of problems or dysfunctions in the operation of organizations, especially related to the leadership and management of people. Our approach is to diagnose problems (symptoms) and either prescribe and implement treatment in the form of action plans, systems and training, or refer to others more qualified in the problem areas.
Our principal focus is on behavior; specifically helping management to influence the behavior of their employees. We give low priority to direct attempts to change or influence employee attitudes or personality. A manager has the right to insist on a particular pattern of behavior in the business, but little right to demand (and less ability to measure) particular attitudes or personality types. More often, performance problems start when management is unclear about what they want their employees to do: essentially when managers fail to manage.
We are essentially “applied scientists.” Our research and development strengths are in translating academic research into practical techniques for the manager to use “in the field.” Accordingly, we promote simplicity, clarity and practicality. Too often, management texts and fads are about theoretical concepts and models, which are stimulating and thought-provoking but very difficult to apply in the everyday work world. Companies install business systems for consistency in the management of accounting and production but rarely do the same for the management of human resources. Mansis supplies that system. We successfully bridge the gap between academia and the manager's day to day challenges.