Certificate in Senior Management
 Leadership Skills

The Mansis Certificate in Senior Management Leadership Skills is a 69 hour, skill training program for middle and senior managers. Customized for client organizations, this 11 module program teaches participants critical senior management leadership skills which can be successfully used immediately back on the job. A special complementary, 3 hour executive overview is provided for the executive to learn their role in maximizing the benefit to the organization for this investment in senior management leadership skill development.  Participants in the Certificate in Front-Line Leadership Skills may earn credits towards this senior Certificate.

Size and Format of Workshops:

Most modules are conducted with groups of up to 24 participants except a few where the maximum class size is 12.  Workshops consist of short lecturettes, videotape and film presentations, role play (skill practice), group assignments and discussions, and case studies. All modules have short workbook materials to accompany each class and a special text to accompany the program.  Workshops are all taught be highly qualified, experienced Mansis Trainers.

Follow-up Refresher and Assessment:

At the last workshop, all participants participate in a one day refresher class: to present their on-the-job application of the Program material; to answer and clarify any misunderstanding about the Program content (concepts, skills and tools); to practise the key interpersonal coaching skills; and be assessed by the instructor. Action Plans for individual improvement in these skills may be developed, to be reviewed with the participant's supervisor.

Flexibility of Program:

Workshops can be scheduled in blocks of 3 hours to fit the needs of the client organization.  Classes can be taught on-site (if conditions are favorable), or in a hotel, and can be offered morning, afternoon or evening, weekday or weekend.

Customization:

All the content of this Program was developed by Mansis, and can be customized to meet the needs of any client, for any industry.

Certification:

Throughout the workshops, participants are required to demonstrate the knowledge and skills being learned. Each participant successfully completing the Program is awarded a personal Certificate from Mansis or a customized Certificate bearing the name and logo of the client organization.

Sample Syllabus:

Module #	Topic
1	A System for Performance Management
2	Coaching and Supervisong Front-Line Management
3	Interpersonal Communication
4	How To Motivate Employees
5	How To Set Effective Goals
6	Implementing Organizational Change
7	How To Develop and Maintain Teamwork
8	How To Delegate Effectively
9	How To Select Employees
10	How To Run Successful Meetings
11	Program Review and Skill Refresher

Variety of Organizations Which Have Participated in Mansis Front-Line and Senior Management Leadership Skills Programs:

MANUFACTURING: cellular telephones city bus manufacturer computer manufacturer envelope manufacturer furniture manufacturer industrial machine shop industrial transformers inter-city bus manufacturer kitchen cabinet manufacturer liquor distillery plastics manufacturer recycle and shrink-wrap window & door manufacturer wire and optic cables HEALTH CARE home health care franchise chain hospital food services physiotherapy clinics PROFESSIONAL SERVICE custom brokerage daycare parking garages/parking lot management professional engineers security guard service world class museum PULP AND PAPER pulp & paper products OIL & GAS / ENERGY RESEARCH gas utility nuclear research

TRANSPORTATION international logistics & trucking companies medivac airline MARKETING international grain sales and marketing GOVERNMENT DEPARTMENTS / AGENCIES automobile insurance culture, tourism and envronmental management telecommunications PRINTING commercial printers RESTAURANT / LEISURE private golf club restaurant and service station restaurant chain PERSONAL SERVICE / RETAIL / WHOLESALE answering/paging service laundry and dry cleaning liquour sales pharmaceutical distributer pharmacy pharmacy/clinic tire distributer EDUCATION school division

Personal References Upon Request From Mansis

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