Who is The Mansis System
For?
Who is The Mansis System
For?
There are many compelling reasons why anyone in management would want to learn and use the common sense processes of The Mansis System. The benefits are significant. Above all, the System can give a common language and processes to an organization so that more time can be spent determining what the future should be and less time spent wondering how to make it happen.
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Large organizations typically use or get involved in a multitude of "people management" programs and initiatives such as team building, leadership training, TQM, mission statements, performance appraisal, employee empowerment, suggestion systems, competency-based training, employee coaching, continuous improvement, constructive discipline, reengineering and more.. More often these "bits and pieces" are not well coordinated, and risk becoming "flavours of the month," short-lived and suboptimal. The Mansis System integrates most of the critical people management concepts that all organizations need into one simple-to-learn-and-use system.
In large organizations (and fast growing small organizations as well) executives too easily get isolated from the "front lines" and they can lose touch with how the business is really being run, i.e. how well is the management function being managed? As the senior executive, are you fully aware of what your work force is doing? Are you aware of how well your employees are being trained, managed and coached by the rest of management? The Mansis System gives you the tools and a process to manage your managers.
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One of the secrets of success for a small business is to systematize as much as possible, for consistency. Until the owner-operator gets his or her operation systematized, the business is typically running the owner, rather than the other way round. The Mansis System gives the owner/operator a simple but powerful tool to systematize the businesses processes, and to ensure that they are followed.
Inefficiencies or unclear processes, which a large bureaucracy might be able to survive or "muddle through," can quickly destroy a small business. One or two ineffective or misdirected employees can ruin the operation or destroy customer relations.
The Mansis System gives the owner/operator the tools to ensure that the business has its act together and that everyone performs successfully.
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Entrepreneurs and owner/operators of small businesses more often have strong technical skills related to their industry. These are the skills which create the company's special product or service. But their skills at general management are usually not as developed. Yet these skills are the new skills which the technical expert-turned entrepreneur must acquire. The Mansis System has systematized a good part of the process of general management, saving the entrepreneur the enormous time and money required to develop these skills, and allowing the entrepreneur's focus to remain more on marketing his or her technology.
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franchise: multi-unit operation
The secret of franchising is to develop the magic recipe (how the product or service is made) and bottle it. Then you sell the magic recipe to the franchisees who must follow this recipe for success.
But the recipe for success must also contain how customers and employees are treated, i.e. the external and internal quality of service. The Mansis System gives you the tools to clarify, communicate, audit and control the quality of service your organization must have for success.
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In any sales organization it is critically important to manage sales activity and the sales process; and especially to manage sales/customer interactions. Processes must also be in place to hold the sales force accountable for sales and service quality. These must become strengths of a sales organization and The Mansis System is the ideal solution.
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Even in not-for-profit organizations there is a strong need to clearly define and communicate what we mean by "service" and to make it happen consistently. And the most successful not-for-profits have found that managing volunteers (non-salaried employees) is much the same as managing salaried employees.
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The Mansis System contains the key tools that any organization needs to manage performance and implement change. As a result, The Mansis System can be a framework for diagnosis -- a very effective model to identify deficiencies in a client's human resource management process (gap analysis) and for prescribing remedies.
Also, the credibility of a management consultant is directly effected by a client's successful or unsuccessful implementation of the consultant's recommendations. With The Mansis System, a consultant can better prepare a client to implement the recommendations and enhance the consultant's reputation.
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