The Need For Systematic Management

-- Self Audit --

What do you systematize?

Anything that has to be done right, all the time.

Anything that makes you unique, distinct, different from competitors, important to the success of the business or the quality of the product or service, or which generates revenue, controls costs or protects property and assets -- so that the "results" of your organization's processes are predictable!!

What part of people management could be systematized?

Managing employees including coaching employees, role clarification, selecting and developing employees, directing, supervising and disciplining employees.

Experience and research have consistently shown that small and medium-sized businesses, especially those experiencing fast and successful growth, typically collapse and fail if they remain too "personality" dependent, and do not become "systems" dependent. Commonly, these businesses are "running too fast" to get basic systems and procedures built into the fabric of their organization. Many small businesses crawl and then run; before learning to walk.

Even the hardest working, smartest entrepreneur has to systematize the way he or she wants the business to run -- or it will never progress. If not, your customer service won't be predictable, and when it's not predictable, you're guaranteed to lose business. Failure will be inevitable.

Test yourself !

Does your organization have a process in place to guarantee all the following?

  1. All my employees know what's expected of them.
  2. My employees and I have the same understanding about what their jobs are and what their roles are.
  3. My employees all know the appropriate policies/procedures.
  4. All my employees know their priorities in their jobs.
  5. My supervisors are managing their employees properly and that their working relationships are appropriate.
  6. I am tapping the imagination and intelligence of my employees for solving or preventing performance problems or for improving the way the place operates.
  7. I am able to influence the culture of my business.
  8. My employees self esteem is high or at least not inadvertently lowered.
  9. There is equity and fair treatment of all my employees.
  10. My employees show a sense of urgency and/or pull together as a team.
  11. My employees follow-through on assignments.
  12. I am aware of the activities of my front line employees, what's happening out on the line where I can't be all the time.
  13. There is sufficient documentation to justify and support , hiring, promotion, discipline and replacement decisions.

The Mansis System can give you the tools to make all the above happen.

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