Certification Methodology
Two Application Projects:
Two take-home projects give participants an opportunity to demonstrate applied knowledge about the processes and data requirements for successfully managing people
Interpersonal Skill and Documentation Assessment:
Using Assessment Centre technology, trained professionals assess each participant’s performance in life-like simulations of the skills learned in class. Realistic role-plays of typical people-management situations can be a valid measure of whether the individual actually has the skill.
Knowledge Assessment:
- Participants answer a web-based (open book) knowledge exam on the Performance Management System and other Certification Program content, including testing on: the Performance Management System Model, Coaching strategy, performance problem diagnosis, implementing people management skills and processes, and related documentation.
- Participants answer a Case Study to diagnose an employee performance issue and apply a solution.
Assessment Feedback:
Participants receive specific performance and behavior-based feedback on how they performed the required interpersonal people management skills as well as advice on any necessary improvements and need for personal development.
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